How do we promote responsible gaming?

An online casino involves winning and losing, and the game or betting situation changes frequently. Responsible gaming means controlling your actions, money, and emotions. We care about players and offer various ways to control players: from self-testing to self-exclusion. Do not forget that gambling is not a source of income! To prevent gambling addiction, it is recommended to limit the time you play and possible spending. If you feel that you have become emotionally dependent on online casinos, then refuse to play for a while. We offer players a test for gambling addiction as well as services to help. 

How can I control my spending?

As part of the Responsible Program, we offer various solutions to your problems. To begin with, you need to take a small test to determine if you have a gambling addiction. There is a questionnaire on our website. 

If you notice that you are getting into money problems or debts, you can set a deposit limit. You can do this by contacting our support team at [email protected]. You can also define a betting limit. You can change the amount of your deposit or betting limit at any time by contacting support. 

Need a break?

If you realize that you have become addicted to betting and gambling, we recommend using a cooling-off period. In this case, you choose the period during which you will not be able to make deposits, use bonuses and promotions, withdraw your limit, and so on. At the end of the lockout period, the account will be automatically activated and all functions will be available to you again.

Self-exclusion. If temporary measures do not help you and you are not cured of your addiction, you can delete your account for a period of 1 month to 1 year. In this case, your account will be deleted for the specified time without possible early recovery. You will not be able to create a new account in your name.

To activate one of the addiction control methods, you must contact support at [email protected]. 

Let’s verify your identity

The casino is only available to adult users who are at least 18 years old. Otherwise, it is impossible to register in our system. However, do not exclude the fact that in the vastness of the network, you can find services where no age verification is required. In this case, we recommend that parents of teenagers responsibly approach such things. To restrict gambling sites there are special services that exclude these sites from access. 

• CyberPatrol;
• GamBlock®;
• Solid Oak Software;
• Net Nanny.

After registering on our site, all customers are required to undergo identity verification and confirmation. It is not possible to make a deposit or place a bet until the verification is complete. We reserve the right to require additional information for the identity verification procedure if we have any questions. If an underage user is detected on the platform, their account will be blocked immediately. 

What is a reality check?

In order not to be forgotten at the moment of playing, players will receive notifications every hour about the expenses in the current month. This measure will help to control the expense items in the casino to prevent customers from going broke. 

Need outside help?

If you feel you need additional help, you can contact the organizations mentioned. The companies maintain client anonymity so that no one will find out about your problems or addiction treatment. 

• Gamblers Anonymous;
• GamCare;
• Gambling Therapy.